Business Analyst – Payments & Card Lifecycle Management | Data Migration, Regulatory Compliance & Stakeholder Engagement

Job Summary
Synechron is seeking an experienced Business Analyst specializing in Payments and Mainframe environments to lead complex analysis, solution design, and migration projects. This role involves engaging with stakeholders at various levels, translating business needs into functional and technical specifications, and supporting large-scale data migrations supporting payment processing, card lifecycle management, and regulatory compliance. The ideal candidate will leverage domain expertise about credit card processes, data management, and cloud technologies to deliver solutions that enhance operational efficiency and support enterprise growth.

Software Requirements
 

Required Software Proficiency:

• Business analysis tools: Jira, Confluence — for requirements management, traceability, and documentation support

• Data analysis and mapping tools supporting data migration and integration efforts

• Microsoft Office Suite (Word, Excel, PowerPoint) — for documentation, reporting, and stakeholder presentations

• Knowledge of system and API specifications (REST, API documentation tools like Swagger or Postman) supporting integration projects

• Cloud platform familiarity: AWS, Azure supporting cloud-based data migration and integration activities (preferred)

Preferred Software Skills:

• Data visualization tools: Power BI, Tableau supporting reporting and dashboards

• Business process modeling and workflow tools supporting process improvements

Overall Responsibilities

• Manage and execute complex business analysis activities related to payment systems, card lifecycle, and data migration projects

• Elicit, analyze, and document business requirements from stakeholders at all levels

• Translate business needs into comprehensive functional and technical specifications supporting system design, migration, and operational improvements

• Collaborate with technical teams, project managers, and stakeholders to ensure requirements are well-understood and achievable

• Support data migration activities, schema design, and validation supporting compliance, audit, and operational needs

• Conduct impact analysis, gap assessments, and risk mitigation planning supporting enterprise compliance standards (e.g., PCI DSS, GDPR)

• Support process automation, workflows, and continuous improvement initiatives supporting operational resilience

• Maintain high-quality documentation, including BRDs, FRDs, interface specs, and process diagrams

• Assist in testing, UAT, and post-implementation support to ensure solutions meet business and compliance requirements

Technical Skills (By Category)

• Languages & Tools (Essential):

  • Business analysis techniques supporting requirements elicitation and process modeling

  • API specifications and documentation support (REST, Swagger) supporting integration projects

  • Data analysis and mapping tools supporting data migration and validation processes

• Databases & Data Management:

  • Experience supporting relational databases such as Oracle, SQL Server, or MySQL supporting payment data and transaction management

• Cloud & Platform Support:

  • Familiarity with AWS or Azure supporting cloud-based migration, data integration, and compliance initiatives (preferred)

• Frameworks & Methodologies:

  • Agile/Scrum project management practices supporting iterative development and delivery

  • Data modeling, process flow diagrams, and requirements traceability supporting enterprise standards

Experience Requirements

• 13 years of experience supporting payment systems, card processing workflows, or related enterprise environments

• At least 4 years' experience delivering complex technical changes as a Business Analyst

• Proven experience managing requirements, designing solutions, and supporting large-scale data and system migrations

• Extensive domain knowledge related to card lifecycle management, payments, and compliance standards (PCI DSS, GDPR)

• Demonstrated ability to translate complex business processes into clear specifications supporting operational and strategic objectives

• Experience working in regulated environments or supporting compliance audits (preferred)

Day-to-Day Activities

• Elicit, analyze, and document business and technical requirements supporting payment processing, card management, and migration projects

• Collaborate with stakeholders and technical teams to develop detailed requirements, functional specs, and test plans

• Support data migration, schema design, and operational validation activities supporting compliance and data integrity

• Design and review workflows supporting card lifecycle, transaction processing, and settlement processes

• Conduct impact analysis and risk assessments for process and system changes

• Support solution validation, UAT, and documentation to ensure business and compliance standards are met

• Participate in project planning, sprint reviews, and technical workshops supporting continuous improvement

• Maintain comprehensive documentation supporting audit, operational, and transition activities

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, or equivalent qualification

• 13 years supporting enterprise payments, card management, or related systems in regulated environments

• Certifications: PCI DSS, business analysis certifications (e.g., CBAP, CCBA) support standards compliance (preferred)

• Proven experience delivering large-scale data migrations, compliance projects, or card lifecycle enhancements supporting high data security standards

Professional Competencies

• Critical thinking and analytical skills supporting complex process analysis and risk mitigation

• Leadership ability to guide teams, mentor junior analysts, and coordinate stakeholder engagement

• Excellent communication skills supporting requirement articulation, reporting, and stakeholder management

• Adaptability supporting evolving regulatory requirements and business priorities

• Strategic thinking supporting compliant, scalable, and operationally resilient payment systems

• Organizational and project management skills supporting multiple initiatives in regulated, fast-paced environments

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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