Industry/Sector
InsuranceSpecialism
MicrosoftManagement Level
Senior AssociateJob Description & Summary
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Application Consulting team you will lead the development and implementation of innovative solutions within Microsoft Dynamics CRM. As a Senior Associate, you will analyze complex problems, mentor junior team members, and build meaningful client relationships while navigating the intricacies of client needs and expectations. This role offers the chance to deepen your technical knowledge and enhance your personal brand in a dynamic and collaborative environment.
Responsibilities
- Design and implement solutions for Microsoft Dynamics CRM applications
- Collaborate with clients to gather requirements and deliver tailored solutions
- Conduct system testing and validation to maintain functionality
- Provide training and support to end-users for impactful system use
- Maintain documentation of system configurations and updates
- Troubleshoot and resolve issues related to CRM applications
- Stay updated on new features and enhancements in Microsoft Dynamics CRM
- Support project management efforts to maintain successful implementation
What You Must Have
- Bachelor's Degree
- 4 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- 4 to 8 years of experience in Dynamics 365 CE
- Proven experience in technical architecture and strategy development
- Demonstrating critical thinking and problem-solving skills
- Utilizing a broad range of tools for insights extraction
- Excelling in straightforward and structured communication
- Upholding the firm's code of ethics and business conduct
- Seeking diverse opportunities for exposure and growth
- Knowledge of Azure DevOps & CI/CD implementation preferred
- Understanding of software development lifecycles preferred
Travel Requirements
Not SpecifiedJob Posting End Date