Change Manager (Cloud Migration)
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The Change Manager will be responsible for planning, coordinating, documenting, and governing all application migration-related changes throughout the migration program. The role ensures compliance with the client’s Change Management process and acts as the primary liaison for change approvals and CAB (Change Advisory Board) presentations. Backup Incident Manager.
Key Responsibilities
- Plan, document, and manage migration-related changes across applications and environments.
- Coordinate with technical SMEs, project managers, infrastructure teams, and client stakeholders to gather required implementation details.
- Prepare and submit change requests in accordance with client Change Management policies and timelines.
- Present changes during CAB meetings alongside technical SMEs and address implementation or risk-related queries.
- Maintain a centralized change schedule and ensure proper sequencing of migration activities.
- Conduct impact assessments, risk evaluations, rollback planning, and implementation readiness reviews.
- Track change approvals, implementation outcomes, and post-change validation activities.
- Ensure all migration activities are fully documented and auditable.
- Support cutover planning and readiness activities during migration windows.
- Provide backup support for Incident Management activities during peak post-migration periods.
Required Skills & Experience
- Strong understanding of ITIL Change Management processes and governance.
- Experience managing infrastructure or application migration changes in enterprise environments.
- Familiarity with CAB processes, risk management, and change documentation standards.
- Strong stakeholder management and communication skills.
- Ability to coordinate across multiple technical and business teams.
- Experience with ITSM tools such as ServiceNow or equivalent.
- Strong organizational and documentation skills.
Preferred Qualifications
- ITIL Foundation certification or equivalent.
- Experience supporting large-scale migration or transformation programs.
- Ability to work in high-pressure migration and cutover environments.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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